Alex Smith
GM, Futurum Research, VP & Practice Lead, Ecosystems, Channels, & Marketplaces
Practice Area
Enterprise Software
Enterprise Applications are the lifeblood and framework for accomplishing work in the modern organization.
Analysts covering Enterprise Software
All practice areas
Brad Shimmin
Vice President & Practice Lead, Data Intelligence, Analytics, & Infrastructure
Fernando Montenegro
Vice President & Practice Lead, Cybersecurity & Resilience
Keith Kirkpatrick
Vice President & Research Director, Enterprise Software & Digital Workflows
Mitch Ashley
Vice President & Practice Lead, CIO & Technology Buyers, and Software Lifecycle Engineering
Nick Patience
Vice President & Practice Lead, AI Platforms
Latest insights
All Enterprise Software insightsHGC and Macroview Bet on AI SecOps Education to Win Enterprise Trust
HGC and Macroview Telecom co-launch an AI ASOC Workshop Series in October-November 2026, positioning themselves as trusted advisors helping enterprises modernize network and security operations amid critical SOC capacity gaps.
GPT-6 Astra Sharpens Cross-File Bug Detection at a 2.5× Price
CodeRabbit’s evaluation reveals GPT-6 Astra catches 20% more bugs than GPT-5.6 Sol on cross-file reviews, demonstrating superior multi-system reasoning despite premium pricing at $10/M input tokens.
Guidewire FY2026: AI Demand Accelerates the Cloud Transition
Guidewire closed FY2026 with $1.24B ARR (19% growth) and $1.48B total revenue (23% growth), with AI emerging as the primary catalyst for insurance customers’ cloud transition and platform modernization.
Forescout Brings National-Scale OT Security to Water Utilities
Forescout Technologies joins Project Watershed 250, a White House and Texas-backed initiative delivering continuous monitoring and AI-enabled defense to water and wastewater utilities across the nation.
Adobe’s CEO Succession Bets on Agentic AI and CX Dominance
Keith Kirkpatrick, Vice President & Research Director at Futurum, analyzes how Adobe’s CEO succession positions the company to capitalize on surging enterprise demand for agentic AI and customer experience orchestration.
Salesforce Bundles AI, Slack, and Tableau Into Three New Edition Tiers
Keith Kirkpatrick, VP and Research Director at Futurum, shares his insights on new Agentforce Edition tiers, and discusses how consolidation of AI, Slack, Tableau Next, data security, and Premier Success Plans into a single SKU may help buyers.
OPSWAT 5.15.0: Closing the Timeout Gap in Enterprise File Inspection
OPSWAT’s MetaDefender ICAP Server v5.15.0 introduces Smart Scan Timeout, a 30-day workload heat map, and mTLS support to address enterprise security teams’ top blockers in scaling perimeter file inspection.
Raiz Federal Credit Union’s ROI Case Makes the Argument for Platform Consolidation
Raiz Federal Credit Union’s expansion to Alkami’s platform cut account opening from 9 days to 4 minutes and boosted digital engagement 63%, demonstrating platform consolidation’s ROI and why enterprises prioritize integration and speed.
Why Hackathon Winners Reached for Brave’s Search API
At AlphaSignal’s August 2026 hackathon, two independent winners both selected Brave’s Search API to ground their pizza-ordering AI agents, highlighting how reliable real-time web indexing addresses the enterprise AI reliability crisis.
Comarch’s Triple Win Validates Platform-Led Loyalty at Scale
Comarch won two 2026 European Loyalty Awards, including Best Supplier/Vendor Innovation, validating its composable platform approach as partners demand vendor credibility and AI solutions.
FIS Bets Banks Can Win Embedded Finance on Their Own Terms
FIS announced its Embedded Banking Platform on September 3, 2026, allowing U.S. banks to embed financial services into partner software while maintaining control of customer accounts on their own balance sheets.
nCino Unifies Retail and Wholesale Mortgage on One Platform
nCino announced TPO Experience, a unified mortgage technology platform consolidating retail and third-party origination. The launch targets the $440B wholesale channel, addressing enterprise integration demands as a top budget priority.
Research Reports
All Enterprise Software reportsThe Platform Payoff: How AI Makes the Case for a Unified Enterprise Stack
In our latest thought leadership brief, The Platform Payoff: How AI Makes the Case for a Unified Enterprise Stack , completed in partnership with Salesforce, Futurum Research examines why enterprise buyers are consolidating fragmented AI tools into unified platforms, and what that shift means for…
Bridging the Capacity Gap: Why 66% of Enterprises Are Investing in Agentic Digital Workers
In its latest thought leadership study, completed in partnership with IFS, Futurum Research surveys 664 enterprise decision-makers and interviews IT and operations leaders at six IFS customers running digital workers in production.
IBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global Scale
In our latest case study, IBM as Client Zero: How IBM built an enterprise AI orchestration model at global scale, completed in partnership with IBM, Futurum Research examines how IBM transformed its own workflows with AI — capturing $4.5 billion in annualized productivity savings, more than double…
The Orchestrator: Who’s Conducting Your Enterprise?
In our latest thought leadership report, The Orchestrator: Who’s Conducting Your Enterprise?, completed in partnership with IBM, Futurum Research examines why AI capability has outpaced enterprise coordination – and why naming an orchestrator, not buying another platform, is what will separate…
Redefining Creative Workflows in the AI Era
In Redefining Creative Workflows in the AI Era , completed in partnership with Adobe, Futurum Research examines how organizations are moving beyond isolated AI productivity gains toward unified creative platforms that integrate workflows, strengthen governance, improve financial efficiency, and…
The Rise of the Super Agent: How Agentic AI Is Reshaping the Enterprise
In our latest Market Brief, The Rise of the Super Agent: How Agentic AI Is Reshaping the Enterprise, completed in partnership with Lenovo, Futurum Research examines how autonomous AI systems are moving beyond copilots to retrieve knowledge, reason, orchestrate workflows, and execute enterprise…